Terms of Service
These Terms of Service govern your use of our website and services provided by SocialStrategist. By accessing our website or engaging our services, you agree to be bound by these terms and conditions.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you must not use our website or services.
Service Terms and Conditions
Service Scope
Our services include social media strategy development, content creation, influencer management, and analytics reporting. Specific service details are outlined in individual service agreements.
- Strategic consultation and planning services
- Content development and creative services
- Campaign management and optimization
- Performance analytics and reporting
- Training and educational services
Service Delivery
We commit to delivering services with professional excellence and in accordance with agreed timelines and specifications.
- Services are delivered according to mutually agreed schedules
- Performance metrics and deliverables are clearly defined
- Regular progress updates and communication are provided
- Quality assurance processes ensure service excellence
- Revisions and modifications are handled professionally
Payment Terms
Payment terms are established in individual service agreements and must be adhered to for continued service provision.
- All fees are quoted in Euros (€) unless otherwise specified
- Payment schedules vary based on service type and duration
- Late payment may result in service suspension
- Refund policies are outlined in service-specific agreements
- Additional costs for scope changes are discussed in advance
User Obligations and Responsibilities
Information Accuracy
- Provide accurate and complete information about your business
- Notify us promptly of any changes to provided information
- Ensure all materials and content provided are legally compliant
- Verify the accuracy of any data used in strategic planning
Cooperation and Communication
- Respond to requests for information in a timely manner
- Participate actively in strategy development processes
- Provide feedback and approval according to agreed timelines
- Maintain open and professional communication channels
Legal Compliance
- Ensure all business activities comply with applicable laws
- Maintain proper licensing and permits for your business
- Respect intellectual property rights and trademark laws
- Adhere to platform-specific terms of service and guidelines
Service Limitations and Disclaimers
Performance Disclaimers
While we strive for excellence, social media results can vary based on numerous factors including market conditions, platform algorithm changes, and client participation. We cannot guarantee specific engagement rates, follower growth, or conversion metrics.
Platform Dependencies
Our services rely on third-party social media platforms that may change their policies, algorithms, or terms of service without notice. We adapt our strategies accordingly but cannot control external platform decisions.
Liability Limitations
Our liability is limited to the value of services provided. We are not responsible for indirect, consequential, or punitive damages arising from the use of our services or reliance on our recommendations.
Legal Information and Dispute Resolution
Intellectual Property
All strategies, methodologies, and proprietary content developed by SocialStrategist remain our intellectual property. Client-specific deliverables are licensed for agreed use.
Confidentiality
We maintain strict confidentiality regarding client information and business strategies. Non-disclosure agreements may be established for sensitive projects.
Service Termination
Either party may terminate services with appropriate notice as specified in service agreements. Outstanding obligations remain in effect post-termination.
Governing Law
These terms are governed by the laws of Cyprus and the European Union. Any disputes are subject to the jurisdiction of Cyprus courts.
Dispute Resolution
We encourage resolution of disputes through direct communication. Formal mediation or arbitration may be pursued if necessary.
Force Majeure
Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters or platform outages.
Terms Updates and Contact
We reserve the right to update these Terms of Service to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated to active clients through appropriate channels.
For questions about these terms or to discuss specific service requirements, please contact us through our website. We are committed to maintaining transparent and professional relationships with all clients.
Last Updated: December 2024